We offer shipping across India and worldwide. Domestic shipping ranges from ₹50 to ₹100 depending on your location, and international shipping charges will be calculated at checkout based on location and weight.
Since we don’t mass-produce, each piece is made after your order is placed. Most orders take 15–25 working days to dispatch. Certain handcrafted fabrics like Kalamkari or Ajrakh may take longer based on availability and weather conditions.
In rare cases, delays may happen due to fabric shortages, unexpected weather, or high volumes. We’ll always update you in such cases. You’re welcome to reach out if you haven’t heard from us beyond the expected timeline.
If your order arrives damaged or incorrect, please get in touch within 24 hours of delivery. Kindly share an unboxing video for us to assist you smoothly. This helps us verify and resolve issues quickly.
We accept exchanges only for sizing issues — and only if the product is unworn, unused, and in original condition. Please notify us within 2 days of receiving the order. Reverse shipping charges will need to be borne by the customer.
Yes. We do not accept returns or exchanges for customised pieces, sale items, or international orders. As a boutique brand, each piece is specially made and not kept in stock.
Refunds are provided only if the product is damaged and cannot be replaced, or if a wrong item was sent. Once verified through an unboxing video, we’ll process the refund to your original payment method within 7–10 business days.
Yes, we offer customisations for most of our pieces. Whether it’s a change in sleeve style, length adjustments, or sizing tweaks — kindly drop us a message on Instagram or email us before placing the order. We’ll confirm what’s possible and assist you accordingly.
We recommend using our detailed size chart before placing your order. If you’re unsure or fall between sizes, feel free to message us with your measurements — we’re happy to help guide you.
We photograph each piece in natural light to showcase true colours. However, slight variations in shade may occur due to screen settings, lighting, or dye batches. These are not considered defects, but a normal part of handcrafted textiles.
We mention sleeve and lining details in each product description. If sleeves aren’t shown, we usually provide detached sleeves with the product. If you’d like a different sleeve style or length, message us for customisation.
You’ll receive a tracking link via email or WhatsApp once your parcel is dispatched. If you haven’t received it within the mentioned timeline, feel free to reach out and we’ll help you track it.
No, we don’t. Our strength lies in staying small and soulful. That means most of our designs are made in very limited quantities — and once they’re gone, they might not come back.
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